• Access this feature via the Main Navigation bar - Outreach/Text Conversations.

  • The feature will provide a list of all incoming texts received from students along with some information.

    • Student Name

    • Message - Limited to first 100 Characters

    • Assigned Representative

    • Date and Time of Students last reply

    • Reply Sent to Student - Yes/No

  • Available Filters

    • Student Name

    • Representative

    • Reply Sent to Student - Yes/No

Navigating from the Main Screen

  • Clicking on the student name will bring users to the associated record.

  • Clicking the message will bring users to the full conversation history for that chain of text messages.

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