Email Opt-outs
Matt Baker avatar
Written by Matt Baker
Updated over a week ago

When a student elects to stop receiving emails from your school, this is called opting out. There are opt-out links at the bottom of every email. EMP chronicles opt-outs in order to keep your email groups free of uninterested recipients. Although an opt-out will no longer receive emails from you, they will continue to receive print pieces unless you decide to permanently delete or deactivate that student’s record.

Note: If a student has opted out, there will be an alert in red text at the top of their Student Record page displaying the opt out date and reason (if given).

To review your opt-out list:

1. Click Account on the EMP toolbar at the top of your EMP homepage.

2. Click EMP Settings in the dropdown menu.

3. At the bottom of the left-side menu, links for Email Opt-outs and Invalid Emails can be found under Related Links (see screen shot below).

4. Click Email Opt-outs.

5. On this page, you can review your opt-outs and the reason given (optional). You can also review that student’s Student Record page to see if they are still interacting with your college.

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